Terms & Conditions

Shipping

We ship all our orders with UPS. You can easily track your order on www.ups.com

Portugal
-Free Shipping

Inside EU
Normal delivery time is 3-5 working days, express delivery time is 1-2 days.
When your order leaves our warehouse we will send you an email together with the tracking number.

-Standard shipping: 10 EUR
-Express shipping: 30 EUR

Outside EU
Normal delivery time is 4-6 working days. When your order leaves our warehouse we will send you an email together with the tracking number.

-Standard shipping: 20 EUR — Excluding Taxes and Duties
-Express shipping: 35 Eur — Excluding Taxes and Duties

FREE SHIPPING to all orders over 200€

Our carriers deliver during normal business working hours and may require a signature on receipt, so we suggest your order is delivered to an address where someone will be available to accept it.

Taxes and Duties

Any charges on a package must be paid by the person receiving the package.
Commoncut has no control over these charges and we can’t tell you what the cost would be, as customs policies and import duties vary greatly from country to country. In order to be sure of the current changes, please take contact with your local customs office.

Return Policy

– Products must be returned within 14 days after the order has been received from us.
– Products must be in original condition and cannot be used. Please try shoes on a clean, carpeted area.
– All returns must include the original shoebox in its original condition.
– Return of defective goods or wrong size/color – please contact customer service to provide the return.
– Return of exchanges
– The product is of your entire responsibility until it reaches us.

We strongly recommend you use a service which ensures the quality of the delivery for your return. Returns shipping costs are your responsibility.

Return address:
Common Cut Lda
Campo 5 de Outubro, no190 1drt 4750-274 Barcelos
Portugal